The Mental Health Impacts of Internet Scams
Balcombe, Luke (2025) — International Journal of Environmental Research and Public Health
Type:
Journal Article
Country:
Australia
Tags:
victim experience, AI misuse, risk factors, prevention
Methods:
case study
AI-Generated Synopsis
Cyber fraud schemes have grown in sophistication and are increasingly prevalent in affluent countries such as Canada, the United States, the United Kingdom, and Australia. Within this landscape, Australia has demonstrated notable progress in developing intervention strategies and increasing public awareness. Yet, there remains a limited understanding of how victims experience shame and embarrassment, as well as the emotional toll of scams—such as anxiety and depression—along with trauma and the risk of suicide. To address this gap, the perspective article blends a narrative review of existing literature with a case study focused on a group subjected to an investment scam in Australia, with the aim of clarifying the factors associated with negative mental health outcomes after online fraud. The synthesis presented in the article indicates that internet scams produce a spectrum of emotional and social harms, including depression, anxiety, trauma, and social isolation, with these effects often persisting after substantial financial loss. The author contributes deeper insight into the pronounced mental health consequences and introduces a group whose members faced difficulties obtaining adequate support and access to mental health care in their response to a form of insidious organized crime. By centering the experiences of these victims, the work highlights how barriers to help and the covert nature of such crime shape victims’ reactions, underscoring the prolonged distress that can follow substantial loss when suitable support is unavailable or hard to obtain. The discussion leads to practical implications, underscoring the need for improved education, resilience-building, and more robust support systems. The identified shortcomings motivate calls for strategies that tailor digital mental health services to victims of scams, including emotionally attuned, trauma-informed digital companionship delivered through human-like artificial intelligence applications. Such approaches are proposed as supplements to traditional care, with the aim of enhancing accessibility and relevance of mental health support for those affected by pervasive and evolving online fraud.