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Catfishing Phenomenon in the Perspective of Online Dating Services Users

Pramudiarja, Uyung ; Artika, Dian ; Prabawati, Dhea Hanna (2023) — Jurnal Ilmiah LISKI (Lingkar Studi Komunikasi)

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Synopsis

This study investigates how users of online dating services perceive the catfishing phenomenon, defined as identity misrepresentation or identity fraud within online dating. The authors aim to understand users’ views on authenticity, the motives behind presenting edited or enhanced identities, and the preventive steps people take to avoid being deceived. The research adopts a phenomenological, qualitative design and draws on in-depth interviews with four online dating users who vary in platform experience and usage intensity. Data are collected via platform observations and interviews, with informants ranging from less than a year to more than five years of experience and spanning different apps. The findings show that participants acknowledge a natural tendency to craft attractive impressions on dating platforms, yet they regard outright identity deception as an unacceptable form of dishonesty. The informants describe several anticipatory strategies to verify authenticity, including inviting video calls, profiling matches on other social media, and selectively revealing personal information. Some also trace a match’s identity across multiple sources to assess consistency, and they emphasize clarifying relationship goals to prevent being drawn into unsuitable dynamics. The discussion connects these observations to established theories of online identity and communication, noting that verification features (like profile blue ticks) may reduce risk but are not foolproof. The authors conclude that catfishing remains a risk but that informed sampling of platforms, cautious self-presentation, and progressive verification can mitigate potential harms. They acknowledge limitations of a small, regional sample and suggest broader studies to capture diverse socio-cultural contexts. The publication emphasizes practical implications for users and platform designers, while remaining cautious about extrapolating broader prevalence or definitive causal claims.

Identified Gaps

The study provides limited evidence on severe catfishing outcomes because none of the four informants experienced material or emotional loss. It also lacks perspectives from people with diverse sociocultural backgrounds and from victims of more extreme catfishing.

Methods

This descriptive qualitative phenomenological study used observations of online dating platforms and in-depth interviews with four users representing different experience levels and platform types. It examined user perceptions of catfishing, identity authenticity, and ways to identify and avoid catfishing.

Limitations

The sample comprised only four informants, primarily based in Indonesia, and none reported catfishing that caused material or emotional losses. Findings therefore reflect user perceptions and preventive practices rather than direct experience of severe victimization or offender behavior.

Future Work

Further research should recruit more informants from varied sociocultural backgrounds to produce a more diverse understanding of catfishing.

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