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Strategi Komunikasi Penjenayah Cinta Siber Terhadap Wanita Profesional

Khadijah Alavi ; Maizatul Haizan Mahbob ; Mohammad Syahrul Azha Sooed (2020) — Jurnal Komunikasi: Malaysian Journal of Communication

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DOI: 10.17576/jkmjc-2020-3603-18 (opens in a new tab)

Type:   Journal Article
Country:   Malaysia
Tags:   Communication Strategy, Cybercrime, Financial Loss, Impersonation, Malaysia, Professional Women, Romance Scams, Social Media
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Synopsis

            
The study aims to understand how love scammers target professional women in Malaysia, what factors draw victims into online dating fraud, and how scammers structure their communications. Using a qualitative design, the researchers conducted in-depth interviews with five women who had experienced love scams and with three social-work professionals, drawing on data from a district police headquarters in Selangor. Victims were described as generally well-educated professionals who became involved with scammers after encounters on social media, particularly Facebook. The analysis focused on the victims’ involvement factors, the scammers’ communication strategies, and the practical responses of authorities and service providers. Findings indicate that victims were drawn in by positive treatment, social isolation, easy internet access, and personal pressures, with scammers employing carefully crafted profiles and appealing narratives to establish trust quickly. The scammers’ orchestration relied on several interlocking tactics: impersonating credible identities, delivering promises of gifts or financial opportunities, and using parcel-delivery or tax-agency gambits to elicit payments. The abuse of staged legitimacy extended to impersonations of courier services, customs authorities, and national banks to extract funds across multiple, staged payments. The study notes that victims often received email or social-media communications that reinforced the illusion of authenticity, including fabricated documents and timestamps. The authors discuss implications for prevention and intervention, urging closer collaboration between police and social workers to provide crisis support, trauma counseling, and psychosocial services. They also suggest future research into social engineering elements associated with “magic” or hypnosis-like tactics. Limitations include a small, region-specific sample and reliance on interview data, with calls for expanded, representative studies to generalize findings.

          

        
                  

            
Identified Gaps

            
The study identifies an unresolved need to investigate the relationship between online persuasion described as hypnotic influence, black magic, or charm techniques and social-engineering attacks. It also implies a service gap: police mainly collect written reports from traumatized victims, while coordinated crisis, counseling, and psychosocial support are needed.

          

        
                  

            
Methods

            
This qualitative study used in-depth interviews and thematic analysis in a district in Selangor, Malaysia. It recruited five professional women who had experienced romance scams through snowball sampling, assisted by police handling commercial-crime cases. The researchers also interviewed a district police officer and social-work informants to obtain information about offender methods, communication strategies, and responses.

          

        
                  

            
Limitations

            
The evidence is based on a small, localized, nonrandom sample of five victim cases in one Selangor district, recruited through police contacts. Victim background information was obtained from police officers, and findings are largely based on interview accounts. Therefore, the reported tactics, victim factors, and loss patterns should not be assumed to represent all Malaysian romance-scam victims or offenders.

          

        
                  

            
Future Work

            
Future research should examine whether online hypnosis, psychological tricks, black magic, and related forms of persuasion operate through social-engineering attacks. The article specifically recommends an anthropological approach to understanding cybercriminals’ use of these practices, to inform police, social workers, and counselors.

          

              

    
    

        
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