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Analysis of Interpersonal Communication Patterns of Love Scams Mode on Social Media in Female Students in Medan City

Syecha ; Sumanti, Solihah Titin (2023) — JURNAL LENSA MUTIARA KOMUNIKASI

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DOI: 10.51544/jlmk.v7i1.3827 (opens in a new tab)

Type:   Journal Article
Country:   Indonesia
Tags:   AI-Enabled Fraud, Cross Cultural, Female Students, Financial Exploitation, Identity Deception, Indonesia, Interpersonal Communication, Romance Scams, Social Media, Trust Building, Victim Experience
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Synopsis

            
This publication reports on a qualitative study that examines how love scam dynamics unfold among female students on social media in Medan City. The stated purpose is to determine the pattern of interpersonal communication in love scam cases, exploring how processes unfold in online interactions. The authors frame their analysis with Computer Mediated Communication (CMC) models that categorize interactions as impersonal, interpersonal, and hyperpersonal, and they indicate that interviews and observations are used to build understanding. The principal finding described is that all three CMC patterns can be observed in love scam cases. In particular, the study notes that interpersonal communication on social media often involves self-disclosure, which can foster high levels of trust between a party and a potential scammer, thereby creating ripe conditions for deceit. The authors present this as a mechanism by which scammers may exploit online intimacy to advance their manipulation. Regarding implications, the study highlights the role of technological advancement in increasing cybercrime risk and notes a gap between the number of victims and the willingness to report incidents. It points to a lack of robust supervisory systems and legal frameworks in the country as factors that hinder reporting and response. The authors urge readers to prioritize safeguarding personal privacy on social platforms to mitigate the risk of love scams. The summary avoids unsupported extrapolations and confines itself to the described purpose, approach, findings, and stated implications as presented in the source.

          

        
                  

            
Identified Gaps

            
The paper identifies a gap in prior work: earlier research was said to focus mainly on legal and criminal aspects, whereas this study examines communication patterns in online love scams. It also notes that the annual number of Indonesian love-scam cases is unknown because many victims are embarrassed to disclose or report them.

          

        
                  

            
Methods

            
The study is described as descriptive qualitative research using a constructivist paradigm and Computer-Mediated Communication models (impersonal, interpersonal, and hyperpersonal). It focuses on female Communication Science students at the State Islamic University of North Sumatra who experienced love scams. The text reports in-depth interviews with informants, observations, and qualitative content analysis; two victim accounts are presented.

          

        
                  

            
Limitations

            
The sampling size, recruitment procedure, analytic steps, and verification process are not reported clearly. Although the paper refers to multiple randomly obtained informants and observations, only two interview accounts are shown. Findings are limited to female students in one university context and largely rely on victim narratives, limiting generalizability and independent confirmation.

          

        
                  

            
Future Work

            
Future research should use transparent, larger samples of verified romance-scam victims and compare communication patterns across platforms and victim groups. It should also examine reporting barriers and assess whether privacy education, platform oversight, and legal responses reduce victimization.

          

              

    
    

        
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