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Tackling Love Scams: A Review of the Role of the Police in Public Education

Anggraeni Angelia Isabela ; Indarto ; Halimah ; Albertus Wahyurudhanto (2025) — Journal of English Language and Education

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DOI: 10.31004/jele.v10i3.827 (opens in a new tab)

Country:   Indonesia
Tags:   Digital Literacy, Indonesia, Love Scams, Online Dating Apps, Police Education, Prevention, Public Awareness, Romance Scams
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Synopsis

            
This study examines the role of the Indonesian National Police in public education as a preventive measure against love scams, a form of cybercrime that exploits romantic relationships for financial gain. The authors frame love scams as a growing global issue linked to emotional manipulation, with victims suffering financial losses, emotional distress, and potential mental health consequences. The research aims to understand how police-led education and community outreach can raise public awareness and deter such offenses. Using a qualitative, field-based approach, the researchers conducted in-depth interviews with 11 key informants from police units and community programs, supplemented by secondary sources such as case reports and policy materials. Data were analyzed through reduction, presentation, and verification steps to identify patterns related to the modus operandi of love scam perpetrators and the police’s educational interventions. The findings indicate that 18 identified love scam perpetrators were active in 2024, with reported losses from these cases reaching substantial amounts, including figures in rupiah and multiple foreign currencies. The study also documents the scale and variety of devices and dating platforms used by offenders to target victims. The authors describe several prevention efforts led by Korbinmas Baharkam POLRI, including counseling, socialization, community outreach, and partnerships with local governments and banks. They emphasize education that accounts for emotional factors and recommend collaborations with educational institutions, crisis intervention services, and sustained public awareness campaigns. The conclusion underscores education as a key component of reducing public vulnerability to love scams and calls for further development of culturally and emotionally informed preventive models.

          

        
                  

            
Identified Gaps

            
Police community-development activities had no specific love-scam prevention effort and remained focused on general security. The paper also indicates that not all personnel understood love scams in depth, and no dedicated reporting platform or hotline existed exclusively for love scams.

          

        
                  

            
Methods

            
Qualitative field study using in-depth interviews with 11 informants, including Indonesian police personnel, an NGO volunteer, and one love-scam victim. Researchers also used observations, case reports, policies, legislation, and publications. Analysis involved data reduction, data presentation through tables and narratives, and verification of conclusions.

          

        
                  

            
Limitations

            
The study provides limited procedural detail on recruitment, interview questions, observation procedures, coding, and how validity was assessed beyond re-examining data. The interview sample is dominated by police personnel and includes only one victim, limiting the breadth of victim experience represented. Reported prevention effectiveness is largely discussed descriptively rather than evaluated with outcome measures.

          

        
                  

            
Future Work

            
Future research should develop and assess education-model strategies tailored to different age groups and evolving technologies.

          

              

    
    

        
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